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Bournemouth Chamber launches subsidised training scheme for small businesses Print E-mail

Bournemouth Chamber of Trade & Commerce has announced a new training scheme with funding for up to 40 businesses across Bournemouth.

The scheme funded through the Bournemouth Borough Council Recession Fund will provide small businesses with help to carry out a training needs analysis and provide a menu of skills training to deliver some of their training needs.

Research shows that during a recession 44% of employers reduce the amount of money that they spend on training. In reality the economic downturn has increased the need to have high quality staff training, morale is likely to be higher amongst well trained staff and profit could improve if staff were trained to be more efficient and capable.

Vice President of the Chamber, Steve Taylor, said “This is an exciting development for the Bournemouth Chamber as we focus our efforts in 2010 on providing direct support to Bournemouth businesses.

With our partners Retail Skillshop Dorset and Business Link we are working to fill the skills gap for smaller businesses in areas such as customer service and IT skills. This is the first of many initiatives we will be launching during 2010 as part of our recession busting programme.

Whilst reports say that the country is creeping out of recession it is smaller businesses which are seeing the effects continuing and our aim is to make them stronger as the recovery happens.”

Available from the beginning of June to all businesses with up to ten members of staff, applications will be on a first come first served basis. The scheme also provides the flexibility to allow individual businesses to apply or where a common training need exists, a group of businesses can apply together for group training.

Mandy Payne, Coordinator Retail Skillshop Dorset said” For the first time a package of training and support will be offered that really suits the independent retailer and other small businesses. Most business owners are not able to leave their place of work to train on areas that would make their life easier and more profitable. Working with Bournemouth & Poole College we will bring trained specialists to the workplace at a time to suit. Areas such as finance, computer skills, customer service, visual merchandising, marketing and accounting are just examples of what will be available.”


For more details contact:
Mandy Payne, Coordinator, Retail Skillshop Dorset
07711305958

 
Inspiring Financial Advice from Local Partnership Print E-mail

Inspire_Financial_Services_Ltd.jpgTwo Dorset-based companies have formed a joint venture to offer clear and simple financial planning advice with the formation of Inspire Financial Services. Inspire Professional Services is a Poole-based firm of accountants and tax advisers which was founded in 2004 and Norris & Fisher is a Christchurch-based firm of Independent Financial Advisers founded in 1989.

Speaking of the new venture, Warren Munson of Inspire Professional Services said: “I am delighted to be working with David and Mark on Inspire Financial Services. We hope that by working together we will be able to offer an integrated financial planning service to clients of Inspire to ensure that their personal financial objectives and interests are foremost in our minds. Having recently won the a National Accountancy Age firm of the year award for offering a focus on our client’s goals and objectives as well as innovative services then this is a logical step to extend these services into the financial services sector”.

Both companies pride themselves on offering no-nonsense advice to clients and contacts and ensuring that the best interest of the customer is always served, and it was from this idea that Inspire Financial Services has grown.

Mark Lambert of Norris and Fisher said “This is an ideal joint venture allowing all companies to bring together their strengths for the mutual benefit ofexisting clients but also the surrounding business community, David and I are delighted”.
 

 
Excelsior Coaches short-listed in UK Coach Awards Print E-mail

Regional coach operator Excelsior Cocheas have been placed on the short-list for this year’s UK Coach Awards in three major categories. Coach Operator of the Year (medium Fleet), the 2010 Coach Marketing Award, which they scooped in 2009 and the 2010 Coach Travel Programme.

Excelsior were nominated for the Coach Operator of the year (medium fleet) by one of its contract customers anonymously, the criteria for nomination concentrated on all aspects of the contract and operational delivery of service to its customers. The purpose of this award is to identify excellence and best practice in coach operations and coach tourism and recognition from the operator’s customers rather than being nominated by the industry itself.

The Coach Tour Programme entry, Excelsior focused on the launch of its 'new look' Tours Brochure for 2010, which still maintained the quality and branding that their customers had come to expect but was more, glossy and slick. By offering Air Tours they have opened up the market making their tours more appealing to not just the ‘traditional’ coach tour clients, but clients that would like a door to door service to travel worldwide.

In the Marketing category Excelsior submitted a detailed entry for the Coach Marketing Award, based on a number of recent innovative marketing projects and their service delivery offerings and commitment to customer service, that differentiates itself from other operators in the industry.

The short-list for the UK Coach Awards, which was recently published, contains 80 organisations involved in the provision of coach services and coach tourism, which have all been identified by customers and operators as amongst the best in the country.

Managing Director Kathy Tilbury said “This is a huge achievement for Excelsior, to be short listed for these prestigious awards is a great honour and no mean feat, as a business we are delighted that we are being recognised by our customers, whose opinions really count as being worthy of such credit!.’’

The glittering presentation ceremony will take place on Wednesday 28th April 2010 at the Midland Hotel, Manchester and is presented by BBC Presenter Carol Kirkwood.

For more information on the UK Coach Awards 2010 please visit their website: www.ukcoachawards.co.uk

www.excelsior-coaches.com

 
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