AFC Bournemouth has introduced a new ticketing platform.
The new ticketing website will use the existing AFC Bournemouth ticketing URL (tickets.afcb.co.uk) and has been built with supporter feedback in mind.
In order to assist supporters with the new website, the Ticketing Team have put together some tutorial videos and included key information below.
Friends and Family Links
Supporters told us that they would like to be able to renew season tickets and book cup tickets for friends and family members. To enable this process, the Club has reset all friends and family links, with new links added on the new site enabled with greater functionality. Please re-add friends and family that you would like to book tickets for in the future.
For assistance on adding Friends and Family to your community, a tutorial video can be found here.
Order History and Cherries Points
Your order history, for match tickets and season tickets, has been retained by the Club however, to reduce confusion, only live Cherries Points will be shown on the new website-old orders will not be shown.
For assistance on locating your Cherries Points on the new website, a tutorial video can be found here.
How to use the new site:
1) Firstly, navigate to tickets.afcb.co.uk
2) Once you are on the ticketing site, please click on the Person icon in the top right hand corner of the page to navigate to the log-in page
3) Once you are on the login page, please follow the link available for returning supporters
4) This will then take you to a page where you can enter your e-mail address, and a new password will be sent to you
Please note: you do not have to remember a username anymore, as the club will be using your e-mail as your username on the new ticketing site
5) Follow the instructions in the re-set password e-mail, in order to return to the login page, where you will be able to enter your new password and access your account
6) Once you have logged in to your account, we advise that you navigate to the Change Password section of My Account, to reset your password as soon as possible
For further assistance on logging into your account for the first time, a tutorial video can be found here.
Everyone at the Club is looking forward to welcoming you back to Vitality Stadium when it is safe to do so.
Up the Cherries,