Member News & Events

Bournemouth Chamber of Trade & Commerce AGM and President’s Dinner Update 18th March 2020

Dear Chamber Member,
As a result of the ongoing deteriorating situation regarding COVID-19, the Bournemouth Chamber of Trade and Commerce have taken the difficult decision of postponing the President’s Dinner. 

This decision has not been taken lightly and we feel we owe it to all our members to respect their Health, Safety, and Welfare over and above all other considerations. A new date will be announced in due course once the situation regarding this pandemic is clearer. All ticket holders will be refunded accordingly.

The AGM will still take place on 18th March at the Hotel Collingwood from 6 pm. For those people who wish to vote but do not wish to attend, you are advised that you can vote by proxy.  To do this please contact as soon as possible. 

For those people who are attending the AGM, be advised we will be using a larger room affording more space for individual comfort. 

Our very best wishes are extended to all our Members and friends.

Kind regards, 

Roger Smith 
President of BCTC

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Wednesday, 18th March 2020
The Hotel Collingwood, Bournemouth at 6:00 pm

The AGM is free to attend for all paid members of the Bournemouth Chamber. Only fully paid members are eligible to vote at the AGM, so please ensure that if you wish for your vote to be included please ensure your membership is paid and up to date for 2020. If you are a paid member and have not received your email regarding the AGM, please email

In order for us to ensure that everyone can be seated at the AGM, we do require that attendees book for the meeting. Please register your attendance for the AGM HERE.

Following the AGM meeting, you are welcome to join the Executive Board and Chamber President at the annual President’s Dinner. 

This year’s Black Tie dinner includes a three-course menu. We are set for an evening of great food and after dinner entertainment, so we hope that you wish to join us at what will be a great night out.

Bookings for the Presidents Dinner are now being taken via the link HERE. Please specify any dietary requirements when booking. Last booking date is 9th March and there are no refunds after that date.

Should you have any questions prior to the event, please contact

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Bournemouth Chamber Window Display Competition – Winner Announcement!

After another fantastic year of entries to our Christmas Window display competition, we are pleased to announce our final winner…..drum roll please….Scape Interiors, Westbourne who have won a year’s BCTC membership worth £75! Well done to Scape Interiors for their beautiful design – a truly magical Christmas display.  The winning photo of their stunning window was taken by Addy Brandon who wins a lovely basket of goodies.

President, Roger Smith said:“It is great to see so many businesses taking part this year, the time and effort that so many have put in to creating fantastic displays has really captured the spirit of the season. It has encouraged more shoppers into the local area and allowed small businesses to promote themselves in a fun way. We would like to congratulate the winners and thank everyone who has taken part.’

Our runners up from our local trading districts were as follows; Bournecoast in Southbourne, Town and Country Communications in Charminster,  Poppies Florist in Kinson, and Attico in Westbourne.

Well done and thank you to all the local businesses that took part in the competition you have certainly added Christmas Cheer across the town!

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Happy Christmas from the BCTC President

The Executive Directors of Bournemouth Chamber of Trade & Commerce would like to wish you and your teams a very Happy Christmas and Prosperous New Year.

Thank you for all your support in 2019 and we look forward to continuing to work with you to make Bournemouth the place to do Business.

Happy Christmas!

Roger Smith
BCTC President

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New campaign & infographic highlights value of tourism to local economy

In the afterglow of the busiest bank holiday yet, statistics released by Bournemouth & Poole Tourism Management Board have revealed the staggering numbers behind the industry’s value to the local economy – with total visitor numbers for the year estimated at 11.2m and a contribution to the local economy of almost £1bn.

In one of their first joint campaigns, the newly formed Bournemouth & Poole Tourism Management Board has put together a set of statistics that show just how much tourism contributes to both resorts each year.

The statistics have been presented in the form of an infographic, which kicks off with the eye-catching headline of tourism’s £952.72m contribution to the economy and £373m stay visitor spend across Bournemouth and Poole.

The resorts also welcome huge numbers of visitors from a variety of sectors, reporting 9.7m leisure daytime visits, 2.21m overseas study night stays and 1m overnight business stays.

Already recognised as having significant value to employment figures nationwide, the tourism industry is credited as creating 14,534 jobs in Bournemouth and Poole.

Councillor Pat Oakley, Portfolio Holder responsible for Tourism in Bournemouth, said: “The recent bank holiday showed just how popular the destination is for weekend breaks, last-minute overnight stays and day visits. Added to which, our public appeal has been attested to in the recent acquisition of both the UK’s Best Seaside Resort and Best Beach titles. It’s great to be able to use an infographic to demonstrate the tangible benefits of this popularity to both resorts.”

Councillor John Challinor, Portfolio Holder responsible for Tourism in Poole, said: “We’re so lucky to have such impressive surroundings, a rich history and enthusiastic individuals driving our attraction and restaurant offer locally. As we head into what we hope will be another busy summer season, we’re committed to working with partners, businesses and residents across both resorts, maximising opportunities to build on this success.”

Andrew Woodland, Chair of the Bournemouth & Poole Tourism Management Board, said: “We’re incredibly proud of these statistics – they’re testament to the passion and hard work of thousands of tourism industry professionals across the region, not forgetting the many local businesses that support and benefit from the industry – from electricians to plumbers, architects to builders, laundry services to window cleaners, taxis to bus companies – to name but a few.

“We also wanted to share the scale of the financial contribution made by tourism to the local economy. The investment allows us to provide a wide range of amenities, attractions and festivals that benefit both residents and visitors and maintains the area as one of the most attractive places in the country to live, work and visit.”

See the infographic here.

Find out more at and

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New Tender Open: GDPR Audit & Training

BCTC members are invited to submit tender applications for the audit of BCTC processes both manual and digital along with the training of staff to be able to carry out the tasks sufficiently to ensure Bournemouth Chamber are compliant with the General Data Protection Regulation.


Please register an expression of interest to tender by Friday 10th November 2017 at 4pm via email to

Formal tenders will then require submission by Friday 24th November at 4pm via email to

1.0 Introduction:

The BCTC would like to ensure that all processes both manual and digital are GDPR compliant. We are looking for the services of a company that can audit our files and processes and give a clear report on what needs to be action to ensure GDPR compliance is met.

1.1 The current website is:

The Bournemouth Chamber website has a membership portal and all membership data is stored on the site.

1.2 The secondary website is:

1.3 Hardware & Software:

We currently have one Chamber owned laptop and one Virtual Assistant owned MacBook

We use cloud software platforms such as Google Docs, Dropbox, Eventbrite, Mailchimp.

2.0 The Audit:

2.1 The audit will need to look at:

  1. a) Data handling processes
  2. b) Data storage
  3. c) ICO registration
  4. d) Hardware security
  5. e) Software security
  6. f) Marketing lists

2.2 The training provisions required:

a) Ensuring the Executive Officer (Sam Everard), Communications Officer (Eloise Howes) and Finance Officer (Louise Berkhauer) have sufficient knowledge to carry out any necessary changes to processes and/or data storage/security.

3.0 Your final tender submission will need to include:

a)              Examples of previous work and projected time scales (based on us being helpful and responsive)

b)              Your company insurance details (public liability)

c)              Total fee for the audit

d)              Total fee for the training

e)              An indication of any fees for ongoing back up and support

Your submission must be sent in by email to our Executive Officer, Samantha Everard, via

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Celebs and Bournemouth Businesses Join BCTC for Festivities

More than two hundred business people along with local and national celebrities attended the Bournemouth Chamber of Trade and Commerce Winter Wonderland Ball to mark the end of the BCTC Centenary year

Over 200 businesses gathered at the Cumberland Hotel in celebration of the festive season for the Bournemouth Chamber of Trade and Commerce’s (BCTC) Winter Wonderland Ball on Thursday 8th December. Joining Bournemouth businesses for the shimmering winter wonderland themed occasion were special guests The Worshipful Mayor & Mayoress of Bournemouth, Cllr. Eddie Coope & Mrs. Janet Coope; Miss International UK, Romy Simpkins; as well as X-Factor 2015 contestant, Chloe Paige. There was also spectacular entertainment on the evening from 2016 Britain’s Got Talent Semi-finalists, Khronos Agoria, plus local stars, First Position School of Dance.

Peter Matthews President of BCTC said:

“The Winter Wonderland Ball was just the thing to send off our centenary year in spectacular fashion. The BCTC Christmas Ball is always marvellous but I truly believe this was the best year yet!

It was great to see over 200 business people gather together in the spirit of the season, alongside some prestigious local and national names, to celebrate the end of another successful year.”

The sparkling night was sponsored by EcoGroup and supported by Basepoint Bournemouth and The Cumberland Hotel. A raffle on the night also raised funds for the Mayor’s Charities which this year includes The Stable Family Trust; the Department for Men’s Health and Cancer Treatment at Bournemouth Hospital; Bournemouth Parks Foundation; and The St John and Red Cross Defence Medical Welfare Service.

For more information about Bournemouth Chamber of Trade and Commerce, visit the new BCTC website

Photo Credit : Louise Jolley Photography

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March 2015: Mandy Payne Presidency of BCTC comes to an end.

Mandy Payne Immediate Past President

This March marks the end of Bournemouth Chamber of Trade and Commerce President, Mandy Payne’s, two terms in office.

A chapter in the history of Bournemouth Chamber of Trade and Commerce is coming to an end this March as current President, Mandy Payne, will be stepping down after two terms in office. The Bournemouth Chamber of Trade and Commerce has witnessed big changes and an overhaul since the start of Mandy’s Presidency two years ago, and is set to continue its successful journey.

Mandy’s work with the Chamber has included continually working to promote the Chamber both in the centre of Bournemouth and beyond, from walking on fire, treading on ice and jet packing 12ft above the Sand Banks sea-line.

As President, Mandy helped develop the innovative Charities Forum which has marked a significant achievement for the Chamber, creating an industry leading charities network group of which there is no comparison. This has made the BCTC Charities Forum a leading voice in the industry with several other chambers across the UK looking to their example.

During her two terms, Mandy also assisted in developing the Green Knowledge Network, which spreads the “green word” and helps Bournemouth businesses become more environmentally focused or “go green”.  Mandy has also turned the internal systems of Bournemouth Chamber entirely green; all Chamber resources and documentation are now paperless and available online.

Furthermore, during Mandy’s two terms as President, the profile of Bournemouth Chamber has continued to rise due to a number of events which enabled the BCTC to link with the wider Bournemouth community and Trading Group Associations. The successful “BCTC On the Road” business networking events are a prime example of this.

Mandy has always been determined to help local business districts grow.  With the BCTC Executive Board by her side Mandy worked closely alongside various Trading Group Associations to provide help which has enabled the groups, as well as there associated areas, to grow and improve.

Throughout her presidency Mandy has also shown a clear passion to develop internal communications within the Chamber. As part of this, the internal structure of Bournemouth Chamber of Trade and Commerce has been streamlined.  Thanks to the 100% commitment of the elected Executives within the Chamber, those members have taken on roles which have produced outstanding results. This has resulted in an improvement of internal and external communications, alongside a Chamber with a more professional, focused outlook, enabling great positive change.

The BCTC is now also represented by its members across all major Bournemouth organisations. This has improved external relationships between the Chamber and wider Bournemouth area resulting in closer working relations with the Town Council and allowing the BCTC to be part of Bournemouth’s ongoing development.

Most recently Mandy helped Bournemouth Chamber open up international links with Lucerne, a town in Switzerland which is officially twinned with Bournemouth. Mandy began talks with Lucerne’s Chamber of Commerce alongside pushing educational and exchange opportunities between the two towns.

Commenting on her two terms in office Mandy Payne has said: “It has been a huge joy to be President of Bournemouth Chamber of Trade and Commerce for the past two years. I would like to thank everyone who ever supported me through these two terms.

As I take on my new role as the Immediate Past President, I am looking forward to continuing working with the BCTC, focusing my efforts on making contacts with wider Dorset, as well as international connections and supporting growing Bournemouth businesses.

I would like to wish the best of luck to the new President. I will be there to support him whole heartedly in my new role

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New BCTC President Inaugurated at 99th Presidents Dinner 2015

Peter Matthews Chamber President 2015

The Chamber have recently celebrated their first AGM as an incorporated company which also marked the inauguration of new president, Peter Matthews.

Bournemouth Chamber of Trade and Commerce have recently hit a significant milestone as they celebrated their 99th President’s Dinner and First AGM as an incorporated company on Thursday the 19th of March. Attended by over 150 Bournemouth Chamber members, the AGM was a night of glamour and elegance celebrated at the esteemed Connaught Hotel in Bournemouth. The night also marked a new chapter for BCTC as previous BCTC President, Mandy Payne, stepped down following her two terms in office. The momentous evening then saw the inauguration of new BCTC President, Peter Matthews, into office.

Peter Matthews has been the General Manager of Castlepoint Shopping Park since 2005 and now, as president of BCTC, he will be looking to continue the excellent work which Mandy Payne laid in place during her tenure as president. Beales breakfast, Banter, “BH on the go”, all networking opportunities will continue with vigour. Moving forward, Peter has also set some new priorities for the chamber including invigorating the BCTC website, creating a Town Centre Business Forum, and developing better links with businesses and schools across Bournemouth.

As the immediate past president, Mandy Payne has assured that Peter Matthews and the president elect, including new Vice Presidents, Gordon Long and Martin Davies, will have her full backing as BCTC moves on to a new chapter: I would like to wish the best of luck to the new President. I will be there to support him and the president elect whole heartedly as the Immediate Past President.”

Commenting on his inauguration, Peter Matthews has said: “I am extremely flattered and proud to have been elected to the post of President and must take this opportunity to thank the outgoing President Mandy Payne for leaving the Chamber in such a positive place.  Mandy will be a hard act to follow, but rest assured “I’m up for it”!”

The ethos of the chamber is to be a centre of influence that can create a better business community in the Borough.  I believe that the Chamber does a good job, but we are always open to suggestions as to how to improve our service and opportunities for our members and reach into the community as a whole.  If our support and service helps businesses to generate employment, support charities, conquer environmental challenges and simply make people happier, then we will be doing a good job, especially in what is still a difficult economic climate.”
For more information on the Bournemouth Chamber of Trade and Commerce visit:

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