Member News & Events

BCTC Local Government Affairs Meeting (LGA) June 2020

The LGA was very well attended and we were delighted to welcome the Leader of the Council, Cllr Vikki Slade and CEO Graham Farrant attendance.  

Graham Farrant gave an update on the impact of COVID19 on the community, the economy and its resultant effect on BCP.  As we know the amalgamated Council was created 1st April 2019 and whilst it has been in place for just over a year in time,  they have still not completed a full year under ‘normal circumstance conditions’.  

With a budget of £283million/year made up of council tax, 50% business rates, and some grant money, the authority has seen a loss of £50-53 million. (Affected by big losses from car parking, trading and more money spent on moving patients out of hospitals and into care homes earlier than necessary.)  Graham highlighted that food distribution and shielding were left to Council and with children not attending school, many referrals and safety issues have arisen.  However, the Councils relationship with Police and Health have improved over the past few months which benefits the community. 

Graham went on to say that before he arrived in post, everything in the Council was paper based and that this has completely been reversed with everything ‘online’, significantly improving planning.   

Vikki Slade discussed the Community Response, Business Grants and new Discretionary Grants scheme.  The Council were able to very quickly pull together a community hub response called “Together We Can” with the intention that everyone who needed it, got support in terms of food, medicine, shelter etc. Council staff were redeployed to help with essential services and participated in creating a new environment together, as well as 2,000+ volunteers who were matched up with vulnerable people.   BCP is now a leading council in the way it has worked during COVID19 and found new ways of communicating with the public, including weekly ‘FaceBook lives’.   To date, 6000 businesses within BCP have received £75 million in grants. 

Graham and Vikki continue to lobby government to look to accommodate those businesses that aren’t covered by the grants. The Discretionary Grants Scheme has a small budget which will not go far, with the Council allocating £0.3million to business that didn’t meet criteria but were deemed important to the local economy e.g. hospitality & tourism, nurseries, finance, health & social care. Currently, the Fund has had 502 applications, with 650 businesses anticipated to apply. 

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Queen sends personal message of support to UK businesses

By Press Association 2020

The Queen has spoken of her “great pride” in the contribution the British Chambers of Commerce (BCC) and its members are making to “champion trade and rebuild communities”.

The head of state’s personal message of support for UK businesses was sent to the BCC in the week many non-essential shops reopened as the coronavirus lockdown restrictions were eased.

Baroness Ruby McGregor-Smith, BCC’s president, welcomed the Queen’s message and said it would be a “huge morale boost” to business communities during the pandemic.

The Queen said in her message: “As many organisations around the country are reopening, I send my warmest best wishes and support to business communities throughout the United Kingdom, Commonwealth and across the world.

“At a time of great difficulty for many, it is heart-warming to see the civic response and generosity of so many businesses, small and large, to the challenges posed, whether supporting the health sector or vulnerable communities.

“As patron of the British Chambers of Commerce, it gives me great pride to see the contribution you and your members are making to help firms, champion trade and rebuild communities.

“I wish all businesses every success in their endeavours in the weeks and months ahead.”

Businesses have faced unprecedented financial difficulties during the Covid-19 outbreak, with many having to close their premises or seen customers and clients disappear during the lockdown.

With restrictions beginning to ease many are hoping trade will return but issues are likely to remain for the coming months.

Baroness McGregor-Smith said in response to the Queen’s words: “The Queen’s personal message of support will be a huge morale boost to our business communities at this complex and sensitive time.

“We are grateful that Her Majesty has recognised the crucial role Chambers of Commerce play supporting businesses and communities through the pandemic, and as we restart, rebuild and renew the economy.”

To read the entire article go to The Bournemouth Echo.

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Bournemouth Chamber of Trade & Commerce AGM and President’s Dinner Update 18th March 2020

Dear Chamber Member,
As a result of the ongoing deteriorating situation regarding COVID-19, the Bournemouth Chamber of Trade and Commerce have taken the difficult decision of postponing the President’s Dinner. 

This decision has not been taken lightly and we feel we owe it to all our members to respect their Health, Safety, and Welfare over and above all other considerations. A new date will be announced in due course once the situation regarding this pandemic is clearer. All ticket holders will be refunded accordingly.

The AGM will still take place on 18th March at the Hotel Collingwood from 6 pm. For those people who wish to vote but do not wish to attend, you are advised that you can vote by proxy.  To do this please contact as soon as possible. 

For those people who are attending the AGM, be advised we will be using a larger room affording more space for individual comfort. 

Our very best wishes are extended to all our Members and friends.

Kind regards, 

Roger Smith 
President of BCTC

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Wednesday, 18th March 2020
The Hotel Collingwood, Bournemouth at 6:00 pm

The AGM is free to attend for all paid members of the Bournemouth Chamber. Only fully paid members are eligible to vote at the AGM, so please ensure that if you wish for your vote to be included please ensure your membership is paid and up to date for 2020. If you are a paid member and have not received your email regarding the AGM, please email

In order for us to ensure that everyone can be seated at the AGM, we do require that attendees book for the meeting. Please register your attendance for the AGM HERE.

Following the AGM meeting, you are welcome to join the Executive Board and Chamber President at the annual President’s Dinner. 

This year’s Black Tie dinner includes a three-course menu. We are set for an evening of great food and after dinner entertainment, so we hope that you wish to join us at what will be a great night out.

Bookings for the Presidents Dinner are now being taken via the link HERE. Please specify any dietary requirements when booking. Last booking date is 9th March and there are no refunds after that date.

Should you have any questions prior to the event, please contact

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Bournemouth Chamber Window Display Competition – Winner Announcement!

After another fantastic year of entries to our Christmas Window display competition, we are pleased to announce our final winner…..drum roll please….Scape Interiors, Westbourne who have won a year’s BCTC membership worth £75! Well done to Scape Interiors for their beautiful design – a truly magical Christmas display.  The winning photo of their stunning window was taken by Addy Brandon who wins a lovely basket of goodies.

President, Roger Smith said:“It is great to see so many businesses taking part this year, the time and effort that so many have put in to creating fantastic displays has really captured the spirit of the season. It has encouraged more shoppers into the local area and allowed small businesses to promote themselves in a fun way. We would like to congratulate the winners and thank everyone who has taken part.’

Our runners up from our local trading districts were as follows; Bournecoast in Southbourne, Town and Country Communications in Charminster,  Poppies Florist in Kinson, and Attico in Westbourne.

Well done and thank you to all the local businesses that took part in the competition you have certainly added Christmas Cheer across the town!

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Happy Christmas from the BCTC President

The Executive Directors of Bournemouth Chamber of Trade & Commerce would like to wish you and your teams a very Happy Christmas and Prosperous New Year.

Thank you for all your support in 2019 and we look forward to continuing to work with you to make Bournemouth the place to do Business.

Happy Christmas!

Roger Smith
BCTC President

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New campaign & infographic highlights value of tourism to local economy

In the afterglow of the busiest bank holiday yet, statistics released by Bournemouth & Poole Tourism Management Board have revealed the staggering numbers behind the industry’s value to the local economy – with total visitor numbers for the year estimated at 11.2m and a contribution to the local economy of almost £1bn.

In one of their first joint campaigns, the newly formed Bournemouth & Poole Tourism Management Board has put together a set of statistics that show just how much tourism contributes to both resorts each year.

The statistics have been presented in the form of an infographic, which kicks off with the eye-catching headline of tourism’s £952.72m contribution to the economy and £373m stay visitor spend across Bournemouth and Poole.

The resorts also welcome huge numbers of visitors from a variety of sectors, reporting 9.7m leisure daytime visits, 2.21m overseas study night stays and 1m overnight business stays.

Already recognised as having significant value to employment figures nationwide, the tourism industry is credited as creating 14,534 jobs in Bournemouth and Poole.

Councillor Pat Oakley, Portfolio Holder responsible for Tourism in Bournemouth, said: “The recent bank holiday showed just how popular the destination is for weekend breaks, last-minute overnight stays and day visits. Added to which, our public appeal has been attested to in the recent acquisition of both the UK’s Best Seaside Resort and Best Beach titles. It’s great to be able to use an infographic to demonstrate the tangible benefits of this popularity to both resorts.”

Councillor John Challinor, Portfolio Holder responsible for Tourism in Poole, said: “We’re so lucky to have such impressive surroundings, a rich history and enthusiastic individuals driving our attraction and restaurant offer locally. As we head into what we hope will be another busy summer season, we’re committed to working with partners, businesses and residents across both resorts, maximising opportunities to build on this success.”

Andrew Woodland, Chair of the Bournemouth & Poole Tourism Management Board, said: “We’re incredibly proud of these statistics – they’re testament to the passion and hard work of thousands of tourism industry professionals across the region, not forgetting the many local businesses that support and benefit from the industry – from electricians to plumbers, architects to builders, laundry services to window cleaners, taxis to bus companies – to name but a few.

“We also wanted to share the scale of the financial contribution made by tourism to the local economy. The investment allows us to provide a wide range of amenities, attractions and festivals that benefit both residents and visitors and maintains the area as one of the most attractive places in the country to live, work and visit.”

See the infographic here.

Find out more at and

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New Tender Open: GDPR Audit & Training

BCTC members are invited to submit tender applications for the audit of BCTC processes both manual and digital along with the training of staff to be able to carry out the tasks sufficiently to ensure Bournemouth Chamber are compliant with the General Data Protection Regulation.


Please register an expression of interest to tender by Friday 10th November 2017 at 4pm via email to

Formal tenders will then require submission by Friday 24th November at 4pm via email to

1.0 Introduction:

The BCTC would like to ensure that all processes both manual and digital are GDPR compliant. We are looking for the services of a company that can audit our files and processes and give a clear report on what needs to be action to ensure GDPR compliance is met.

1.1 The current website is:

The Bournemouth Chamber website has a membership portal and all membership data is stored on the site.

1.2 The secondary website is:

1.3 Hardware & Software:

We currently have one Chamber owned laptop and one Virtual Assistant owned MacBook

We use cloud software platforms such as Google Docs, Dropbox, Eventbrite, Mailchimp.

2.0 The Audit:

2.1 The audit will need to look at:

  1. a) Data handling processes
  2. b) Data storage
  3. c) ICO registration
  4. d) Hardware security
  5. e) Software security
  6. f) Marketing lists

2.2 The training provisions required:

a) Ensuring the Executive Officer (Sam Everard), Communications Officer (Eloise Howes) and Finance Officer (Louise Berkhauer) have sufficient knowledge to carry out any necessary changes to processes and/or data storage/security.

3.0 Your final tender submission will need to include:

a)              Examples of previous work and projected time scales (based on us being helpful and responsive)

b)              Your company insurance details (public liability)

c)              Total fee for the audit

d)              Total fee for the training

e)              An indication of any fees for ongoing back up and support

Your submission must be sent in by email to our Executive Officer, Samantha Everard, via

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Celebs and Bournemouth Businesses Join BCTC for Festivities

More than two hundred business people along with local and national celebrities attended the Bournemouth Chamber of Trade and Commerce Winter Wonderland Ball to mark the end of the BCTC Centenary year

Over 200 businesses gathered at the Cumberland Hotel in celebration of the festive season for the Bournemouth Chamber of Trade and Commerce’s (BCTC) Winter Wonderland Ball on Thursday 8th December. Joining Bournemouth businesses for the shimmering winter wonderland themed occasion were special guests The Worshipful Mayor & Mayoress of Bournemouth, Cllr. Eddie Coope & Mrs. Janet Coope; Miss International UK, Romy Simpkins; as well as X-Factor 2015 contestant, Chloe Paige. There was also spectacular entertainment on the evening from 2016 Britain’s Got Talent Semi-finalists, Khronos Agoria, plus local stars, First Position School of Dance.

Peter Matthews President of BCTC said:

“The Winter Wonderland Ball was just the thing to send off our centenary year in spectacular fashion. The BCTC Christmas Ball is always marvellous but I truly believe this was the best year yet!

It was great to see over 200 business people gather together in the spirit of the season, alongside some prestigious local and national names, to celebrate the end of another successful year.”

The sparkling night was sponsored by EcoGroup and supported by Basepoint Bournemouth and The Cumberland Hotel. A raffle on the night also raised funds for the Mayor’s Charities which this year includes The Stable Family Trust; the Department for Men’s Health and Cancer Treatment at Bournemouth Hospital; Bournemouth Parks Foundation; and The St John and Red Cross Defence Medical Welfare Service.

For more information about Bournemouth Chamber of Trade and Commerce, visit the new BCTC website

Photo Credit : Louise Jolley Photography

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