Member News & Events

Wedding Open Day @ Cumberland & Ocean Beach Hotel

Come and see our beautiful function suites in person. 12noon till 4:00pm Enjoy a complementary glass of fizz or bottle of lager, meet our wedding coordinators and view the facilities in our iconic art deco hotel and our newly furbished modern beach style hotel.

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Textile services leader Berendsen sponsors the BTA’s Small Hotel Award for 2017!

The BTA’s welcome a NEW sponsor – Berendsen, an international textile services provider with a processing site for Hospitality customers in Bournemouth, will be presenting the Small Hotel Award.

Berendsen provides vital textile rental and laundering solutions for hotels and hospitality organisations, offering services through a national network of 16 sites stretching from Cornwall to Scotland. The company continues to innovate to deliver added value services to customers, helping them to deliver the best possible experience to guests.

The Small Hotel Award category is open to hotels and accommodation providers with fewer than 35 bedrooms.  It is aimed at hotels where breakfast is available, though not necessarily dinner.

The 2016 winner was the unique Cliff House Hotel in Southbourne, alongside finalists The Balincourt, The Chocolate Boutique Hotel, The Green House Hotel and Urban Beach Hotel.

Said Paul Swift, Business development Manager “Being involved with the BTA’s this year is a great opportunity for us. We have a long association as a service provider to the hospitality industry and pride ourselves on being part of the team supporting our vital tourism industry. There are many excellent small hotels in Bournemouth and we can’t wait to celebrate and to help give them the recognition they deserve through the 2017 awards.”

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Westbourne Businesses Unite for Christmas

Christmas in Westbourne this year promises to be a memorable one! The Westbourne Business Association (WBA) hosted the official Christmas Launch event in The Forge at The Libertine in the heart of Westbourne to discuss Christmas plans, drink mulled wine, and taste and trial each other’s wares.


In attendance were the owners/managers of shops, restaurants and offices of the Westbourne community as well as Councillors of Bournemouth, the local press, the Coastal BID team, and the Westbourne Christmas PR and events team. COOK of Westbourne supplied delicious Christmas cake and The Libertine supplied mulled wine, pizza and steak for all to enjoy and many discussed offers and activities that will be exclusive to Westbourne over the month of December.

Cllr John Beesley, Leader of Bournemouth Borough Council and representative of the Westbourne & West Cliff ward says “On Wednesday evening I was delighted to attend a meeting of the rejuvenated Westbourne Traders’ Association which is really beginning to go places. The atmosphere amongst the local businesses who attended was exceptionally enthusiastic.

Lia Martin (Chairman of the WBA) and her team set out their ambitious and exciting plans for the Christmas campaign in Westbourne with a programme of events and promotions starting at the end of November. There was no doubt that all those who attended were there to take part fully in the plans and really put Westbourne on the map as the place to visit in the run up to the festive period.

Together with my Ward Councillor colleague, Nick Rose, it felt great to be a part of it all and see how a well-planned event could be made to work with all the businesses present wanting to play their part to the full.”

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Bournemouth & Poole College’s financial & business services facility upgrade complete – Site benefits from £2 million Dorset Local Enterprise investment


Bournemouth & Poole College’s financial and business services facility at Lansdowne has received a major revamp thanks to a £2 million investment secured by Dorset Local Enterprise Partnership through the Dorset Growth Deal*1.

New cladding has been applied over the building’s exterior walls and roof.  The process, which took six months to complete, involved applying a watertight envelope by over-cladding the building and adding double glazing and a new roof membrane.

Substantial energy improvements have been achieved for the building, reducing its carbon footprint and extending its life by 50 years. Annual cost and efficiency savings are expected to be over £50,000.

Internal refurbishments have also been made to improve access for students with learning difficulties and / or disabilities.

Gordon Page, chairman of Dorset Local Enterprise Partnership said:

“Financial services is one of the key growth sectors in Dorset and the Lansdowne area offers excellent potential as a commercial business district.   We are delighted to have secured funding through the Dorset growth deal to invest in Bournemouth & Poole College’s Lansdowne building.  Creating better education and training facilities will help attract and create a more highly skilled and educated workforce – this in turn will boost productivity and employment opportunities.”

Diane Grannell, Principal of Bournemouth & Poole College said:

“This project significantly improves both the look and the experience of our students at our Lansdowne site. We are very grateful to Dorset LEP for their financial support to this project, which directly supports the delivery of Dorset Local Enterprise Partnership’s skills strategy.”

Dorset Local Enterprise Partnership anticipates the funding at Bournemouth & Poole College will contribute £480,000 to the local economy and lead to:

–          The creation of 40 direct jobs, 140 indirect and 50 construction jobs;

–          training of 50 financial & business services apprentices and 740 full time students annually.


*1 Dorset LEP has secured £79 million from the Government’s ‘Growth Deals’.  £2 million has been invested in Bournemouth & Poole College’s financial and business services facility.

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It’s ‘Nutty November’ on Bournemouth Pier – Half Price Offers for locals on the Zip Wire, at RockReef & at Key West Bar & Grill!


It has officially been declared ‘Nutty November’ on Bournemouth Pier as spectacular half price offers have been introduced to help locals beat the winter blues! The offer is running from Tuesday 1st November to Wednesday 30th November.  Zip Wire flights will be available from as little as £6.50 and RockReef Indoor activities start at just £2.50!

Local residents living within the BH, SP, SO, DT & PO postcode areas will be able to take up these fantastic offers by using the code ‘LOCALSNOV16’ when booking on line, over the phone or in person.  Upon arrival, visitors using the offer will be asked to produce a utility bill or driving license as proof of address.

Delicious half price cream teas can also be enjoyed at Key West Bar & Grill on Bournemouth Pier throughout November – the perfect way to re-energise following your action packed visit to the Pier!

One proof of address allows entry for up to 4 people.  This offer excludes RockStars after school club, birthday parties and group booking rates. See website for terms & conditions and to book

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Chester Pearce celebrate 5th birthday and Managing Director, Stephen Nimmo reflects on international headlines earned and outstanding level of personal service achieved


Chester Pearce Funeral Service in Westbourne is celebrating its 5th birthday and Managing Director Stephen Nimmo has been reflecting back on a busy 5 years which has seen the company earning international headlines and achieving an outstanding level of personal service to its clients.

It was a walk through a cemetery with his stepson, Taylor that gave Stephen the idea which earned international headlines.  That notion was QR codes on headstones, so that a passer-by could scan the code with their phone and find out more about the person buried there.

“We were walking through a cemetery looking at the headstones,” Stephen remembers.  My stepson said, “They don’t tell you very much, do they?” and I replied, “Well, what would you want to know?”

“This got me to thinking, how can we get more information out about people, accepting that people who’ve died aren’t actually people who’ve died, they’re people who’ve lived? “I said to our IT people, what’s the best and easiest avenue to be able to get information out in situ? That’s where the QR code came from.”

The QR Memories idea took off instantly and saw Stephen being interviewed by every national newspaper, on local and national TV and The BBC One Show. Multiple radio channels, including BBC Radio 4’s Today programme, interviewed Stephen ensuring that he  achieved exposure across the world.

However, as Stephen reflects, “QR Memories is only one way in which we like to do things differently at Chester Pearce.  I started the business 5 years ago having then been in the funeral industry for 14 years, working in corporate and private firms.  I was working from my parents’ back bedroom and took a phone call one day from someone who had been recommended to me.  We had no premises and had to borrow other people’s facilities but what that taught me very early on was that traditional trappings are less important and that what people really need at a time of bereavement is people. You can have the best facilities, cars and everything, but what they actually need is people that can help you and be there for you.”

Continuing, Stephen said, “In the last five years we’ve grown year on year with a significant increase in the families we have been asked to support. The company has grown to a team of 11 people, including myself and my sister Elizabeth. The family theme runs through the company. The business is named after my grandmothers – Harriet Chester, who ran a guest house in the heart of Westbourne and Beatrice Pearce.

“Funerals have changed significantly over the years, he says. People are more concerned about environmental impact, while many want less of a traditional or religious element.

“Funeral Poverty is very much in the news, and another area of work I find particularly rewarding is that we offer assistance to families on lower incomes and on benefits with a scheme that we call Funeral Assist. We were getting families coming to us and saying Mum’s died or Dad’s died, we haven’t got money, what can we do? Most funeral directors require a deposit in advance of the funeral that can be £1,000-£1,500. There’s no point demanding something that people can’t pay. We’ve worked hard to become as knowledgeable as possible about government support and we can adapt our service to help people. There’s no law that states a coffin has to go in a hearse, for example. If you say to a family you can save £150 by using an estate car, if they haven’t got that £150, that surely benefits all parties. Almost no one fails to pay.”

Taking pride of place on the wall at Chester Pearce is a repatriation medal – awarded for Stephen’s work arranging funerals for service people whose bodies were flown into RAF Brize Norton and RAF Lynham. He became one of the Ministry of Defence’s preferred partners for the repatriations, which attracted local people to line the roads in tribute.

Stephen added, “It’s a big challenge having the space and time to put a military funeral together but a very privileged experience that assists those families who have lost a loved one paying the ultimate price.”

Concluding, he advised, “Chester Pearce is about the here and now, but also looks to the future…we are looking forward to the next 5 years and building an organisation that will be a legacy for our children.”

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Small Business Saturday national tour bus comes to Westbourne!


Westbourne businesses are looking forward to welcoming the national Small Business Saturday team to their thriving urban village on Friday 25th November as part of its ‘Small Business, Big Difference’ A – B bus tour.  The tour starts on 24th October in Aberdeen and finishes on Friday 25th November at its Bournemouth stop, Westbourne.

The bus tour aims to promote the Small Business Saturday campaign to both consumers and small business owners around the UK and will also host free workshops and seminars at its daily destinations. The double decker bus will be located in Landseer Road in Westbourne between 10am – 2pm and the road will be closed for a few hours that day.

The arrival of the Small Business Saturday UK team brings with it lots of opportunities for traders in Westbourne to engage with the campaign.

Westbourne Business Association Chairman, Lia Martin advised, “We are delighted that the Small Business Saturday bus is coming to Westbourne.  It’s a brilliant opportunity for businesses to engage with national business professionals.”

Kate Shaw from Westbourne based KTPR enthused, “It’s great that Westbourne is on the map and flying the flag for small businesses in our district.  It’s really good to get the Westbourne name out there on a national platform too.”

Tracie Beardsley of Fab Frocks Occasion Wear and Melanie Mogford of Beach and Body added, “Westbourne is one of the last bastions of independent retailers in the county.  We are really proud of our diverse and unique choice and variety of retailers that we have here.  Let’s hope that the public recognise that Small Business Saturday is a fantastic opportunity to get to know all that is out there on their doorsteps…a diverse mix of shops, bars, restaurants and professional services.”

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BCHA celebrate being Living Wage employer


BCHA, the specialist housing and support provider, has recently celebrated Living Wage Week after just over a year as an accredited Living Wage employer.

 The Bournemouth-based organisation helps homeless and vulnerable people access the right housing, health, learning and work opportunities across the South West and supports over 10,000 people every year to take control of their lives and equips them to find a way forward.

BCHA made a voluntary commitment with The Living Wage Foundation in August 2015 to pay a minimum hourly rate to is employees that goes beyond the government’s ‘national living wage’ of £7.20 an hour, introduced in April this year, for all staff aged 25 or older.

BCHA employs around 450 people – around 330 full-time equivalents – across the South West. The voluntary wage has just increased by 2.4% from £8.25 to £8.45 an hour outside London. This is 17% higher than the government minimum for over 25s which is £7.20 per hour and in total nearly 1,000 employers have signed up since Living Wage Week last year bringing the total number of accredited Living Wage organisations to nearly 3000.

It turned out that only around 20 BCHA staff were owed a rise since the organisation became Living Wage employers, but many more could be affected through subcontractors in its the supply chain.

Martin Hancock, Chief Executive of BCHA, said “It’s quite a commitment you make,” adding, “It’s not just about paying the wage, it’s about looking to apply it to the contracts you go into. They give you about three years to do that. If you use sub-contractors, then within three years you have to make sure they’re evidencing that they’re paying a fair wage.”

George Osborne’s National Living Wage applies to people aged 25 and over and stands at £7.20 an hour with the intention for it to rise to £9 by 2020. The voluntary Living Wage, meanwhile, is independently set by the Living Wage Foundation for anyone over the age of 18 and updated annually set, and the rate outside London is calculated by the Centre for Social Research. The rate is calculated according to the basic cost of living using the ‘Minimum Income Standard’ for the UK and decisions about what to include in this standard are set by the public and takes into account accommodation, travel and healthy food.

Martin concludes, “We (BCHA) thought it was the right thing to do in conjunction with our vision and mission – and I think it was also about the whole austerity agenda and the effect on some of the more vulnerable groups through the benefits system that we felt was unfair. Many jobs in Bournemouth are going to be on lower wages, so you think about how we can we do our little bit to help people.”

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Small Business Saturday is back! Get Involved….


Get involved in Small Business Saturday

Do you have a small business in Bournemouth?

Christmas is far away but the earlier you get organised the more marketing exposure you can gain for your business.

Free and Easy ways to get involved include;

Join in the local campaign:

Download the poster from the local website, print it off and display it in your window with your promo Christmas offer.

Like and share your offer on the local social media pages:

@SmallBSatPooleUK  #SmallBSatPooleUK

Tell us what your offer is so that we can promote it on the local website and Facebook.

For further information please visit:

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