Member News & Events

Graduate scheme attracts new talent

BH Live Graduate scheme

BH Live has revealed details about a new graduate scheme that begins this autumn.

BH Live is a social enterprise and leading operator of leisure and event venues. It manages high profile venues and leisure centres across Dorset, Hampshire and London.

The scheme, which will initially pilot in Dorset, will enable three graduates to take part in a practical two-year training and development course focusing on leisure services, events and hospitality in the third sector.

They will each undertake a structured and intensive learning programme starting at grassroots level and working towards supervisory responsibilities. Key areas include customer service, housekeeping, delivering recreational activities, event management and hospitality services. They will also spend time with BH Live’s corporate and support services such as human resources, sales, marketing and facilities management.

As well as a competitive salary, they will receive a combination of vocational and in house training to support their continued professional development.

“This is an amazing opportunity for ambitious graduates who want to have a fulfilling career in the social enterprise sector, says Teresa Beckingham, BH Live’s Head of Human Resources.

“As well as getting lots of hands on experience, they will also learn how we put our profits to good purpose, getting more people active, experiencing cultural events and supporting our local economy.”

Teresa added, “In Dorset, our higher education partners, including Bournemouth University and Arts University Bournemouth, are already attracting brilliant talent into the region. We wanted to make sure we were bringing that talent into our organisation and what we think is an incredible industry to be part of.

“Following a successful pilot, we would then look to roll the scheme out across our venues in Hampshire and London.”

Read more about opportunities at BH Live at

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Free open day to celebrate theatre’s ninetieth anniversary

Bournemouth Pavilion’s ninetieth anniversary

Free activities, theatre workshops, musical performances and heaps of nostalgia are set to mark Bournemouth Pavilion’s ninetieth anniversary this month.

On Saturday 16 March between 11am and 5pm the town’s Grade II listed theatre and ballroom will be throwing open its doors to all for a free-to-attend community open day.

Accomplished musician and seasoned performer Cameron Lloyd will open the event in the main auditorium, playing a selection of popular tunes and Disney hits on the theatre’s 1929 Compton Organ.

A 200-strong community choir, with youngsters from Muscliff Primary, St Katharine’s C of E Primary, Jewell Academy, Pokesdown Community School, Stourfield’s Infant and Junior Schools, and St Walburgas Catholic Primary, will debut with a medley of songs from the 1920s to the present day.

Students from the Pavilion Youth Theatre will present a special preview from their forthcoming show Grimm Tales written by Philip Pullman. Strolling theatrical performances from the Pavilion Adult Theatre group will convey ghostly accounts and recreate historical stories from the theatre’s ninety year history. There will even be the opportunity for young budding performers to have a go and join in a special theatre workshop. Pavilion Dance South West will also be hosting a free ballroom dancing class.

Guided backstage tours will take visitors into areas which are usually closed to the public, and there will be the opportunity to try on costumes in the dressing rooms and experience being on stage.

A ‘find the star treasure hunt’ will encourage young explorers to discover interesting features dotted around the building and there will be free face painting.

Copies of archived material, including photographs and show programmes will be displayed in the corridors, kindly supported by the Cinema Theatre Association. In addition a series of 1920s and 1930s vintage vehicles will exhibited in the car park.

The day will close with a special screening of ‘Enchanting Bournemouth’ – a 1958 Bournemouth Council Production.

“This is just one of the special events taking place this month to mark Bournemouth Pavilion’s ninetieth year, says Pat Coyne, BH Live’s Director of Venues and Events.

“Our open day will give visitors and local residents the opportunity to see some of our upcoming talent and also experience a snapshot the theatre’s wonderful past.”

More information about the open day, and other events and activities to commemorate the ninetieth anniversary, is at

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Bournemouth International Centre becomes first UK venue to earn AIPC Gold

01 December 2016, Bournemouth, UK – Bournemouth International Centre is the first major event venue in the UK to be awarded AIPC Gold certification. It joins a group of just 29 world class, AIPC-certified venues in continental Europe, South Africa, Malaysia, Australia, Canada and the US.

AIPC is the International Association of Convention Centres. It represents a global network of more than 175 leading centres in 57 countries and is committed to encouraging, supporting and recognising excellence in convention centre management.

Bournemouth International Centre is the largest purpose-built event venue on England’s south coast, hosting hundreds of cultural and business events throughout the year. The venue is managed by social enterprise BH Live, in partnership with Bournemouth Borough Council.

“Achieving the AIPC Quality Standards Certification – and especially at gold level – is a fantastic endorsement of the skills and commitment of our team to running an efficient, multi-purpose facility capable of delivering world-class conferencing, exhibition, entertainment and hospitality services,” says Pat Coyne, BH Live’s Director of Venues. “It shows that we are consistently meeting and exceeding the most exacting international standards in the event industry, and are a major player in the UK conference, exhibitions and meetings market.”

Occupying a prime beachfront location, Bournemouth International Centre is a firm favourite among associations, promoters and corporate clients offering a refreshing alternative to similar-sized urban venues in the UK.

“We work closely with partners and stakeholders to continuously improve our facilities and create outstanding customer experiences for organisers, promoters, delegates and visitors, underpinned by the highest operational and environmental standards,” says Bournemouth International Centre’s General Manager, Steve Turner. “AIPC is the highest level of accreditation in the global events market. Achieving the gold standard gives us a unique competitive advantage and the momentum to attract yet more shows, conferences and exhibitions to Bournemouth.”

In 2015/2016, more than 600,000 people attended consumer and business events at Bournemouth International Centre and its nearby sister venue Bournemouth Pavilion. This generated more than £66 million for the local economy. BH Live was also a finalist in AIPC’s Innovation Awards for its hospitality business model, originally developed to add value to events at Bournemouth International Centre. Bournemouth International Centre also supports regional employment, its activities sustaining circa 4,000 local jobs across multiple sectors.

“The AIPC Quality Standards programme was developed as an industry-specific certification for confirming and documenting a centre’s accomplishments in key areas of convention centre performance, and is the only such specifically purposed form of certification in the industry”, says AIPC President Geoff Donaghy. “Bournemouth International Centre is to be congratulated on having achieved the gold level, as this demonstrates to owners, colleagues and clients that they are addressing international standards of performance in their management procedures”.

The program standards identified and audited the ten key areas of customer service, quality of facilities and operations, employee relations, health, safety, security and emergency response, financial integrity, community relations, environmental responsibility, industry relations and supplier relations.

“In times when competition among centres and destinations is more intense than ever, the AIPC Quality Standards programme is a valuable way for managers to ensure they are delivering quality – providing documentary evidence to serve many purposes, including the reassurance of clients” says Donaghy. “As we are increasingly confronted with other standards developed by groups outside our industry and that do not necessarily reflect the realities or priorities we face as managers, it is important to have a programme that entirely reflects our own needs”.

The External Auditor for the AIPC Quality Standards Certification programme is Rick Knowlan, President of the Canadian Knowlan Consulting Group Inc. which specialises in strategic management consulting. Concluding his report for AIPC, he says, “The exemplary quality of the venue’s submission gives us high confidence that this is a well-managed venue fully deserving of AIPC gold certification.”

To find out more about Bournemouth International Centre and BH Live, visit


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