Member News & Events

RockReef and Oceanarium, the Bournemouth Aquarium join forces to offer discounted tickets

Popular Bournemouth seafront attractions, RockReef indoor climbing attraction on Bournemouth Pier and Oceanarium, The Bournemouth Aquarium have joined forces to offer a dual attraction discounted ticket to visitors over the summer period.

The promotion offers savings of up to 30% at the Oceanarium and 20% off all RockReef activities and the PierZip, thoughout the summer, until 30th September 2019. When you visit one of the attractions, you will automatically be given a discount voucher to use for entry into the other attraction.

Sarah Hunter, Marketing Manager of RockReef said “We are excited to be working with the Oceanarium to offer our customers this great value promotion over the summer period and we hope it will help to encourage more people to visit our wonderful seafront attractions and have fun. Visitors will be able to enjoy an exciting varied day in Bournemouth and experience the exciting challenges of our 28 Clip ‘n Climb walls, indoor activities and the PierZip, followed by an inspiring, immersive journey around the waters of the world at the Oceanarium which is home to thousands of amazing creatures, including penguins, sharks, otters and turtles.”

Sara Kirchel, Marketing & PR Manager at the Oceanarium said, “This is a fantastic joint promotion that allows visitors to enjoy both all weather attractions with extraordinary discounts. You can discover our new Shark Wreck Reef display, home to several endangered and vulnerable aquatic species and with tickets valid all day, you can watch the waters come alive during regular feeds and fascinating talks and then head over to RockReef to burn off some energy on their adventure climbing activities.”

To launch and celebrate the new dual ticket promotion, the Oceanarium’s penguin mascot had some fun and tested his skills on some of the RockReef Indoor activities.

Tickets at both venues are valid all day. Pre booking of activities online at RockReef is recommended in order to guarantee a time slot and ensure that free admission to the pier is gained.

For further information about the Oceanarium and RockReef joint promotion, visit or

« Back to My BCTC

“It’s May Madness on Bournemouth Pier – Half price offers for locals on the Zip Wire and RockReef Clip ‘n Climb!”

It has officially been declared ‘May Madness’ on Bournemouth Pier as spectacular half price offers have been introduced to help locals zip in to Spring!

The offers are running from Tuesday 1st May to Friday 24th May. Single PierZip flights will be available from as little as £10 and RockReef Clip ‘n Climb is half price too with session from £5.50!

Local residents living within the BH, SP, SO, DT & PO postcode areas will be able to take up these a-may-zing offers by using the code ‘MAY19’ when booking on line, over the phone or in person. Upon arrival, visitors using the offer may be asked to produce a utility bill or driving license as proof of address.

One proof of address is valid for up to 4 people. This offer excludes family tickets and group booking rates. Visit the web site to book and view full terms & conditions and session times.

Show your RockReef or PierZip booking confirmation for FREE entry on to Bournemouth Pier, online bookings only.

« Back to My BCTC

Head to Bournemouth Pier this Easter

Head to Bournemouth Pier

Head to Bournemouth Pier this Easter for fun and adventure and make use of the newly launched ‘Ultimate Adventure Ticket!’

The team at Bournemouth Pier are urging locals and visitors to head down to Bournemouth Pier this Easter holiday for a thrilling, fun-filled, family adventure.

Marketing Manager Sarah Hunter advised, “Go climbing in RockReef or challenge yourself with a ride on PierZip, the world’s first pier to shore zip wire. Then top it all off with a delicious lunch in Key West Bar & Grill whilst admiring the stunning coastal views which we are so proud of. We have our USA inspired menu with many dishes for every appetite!

“You can now have an even bigger adventure with the newly launched ‘RockReef Ultimate Adventure Ticket’, which combines all of RockReef’s indoor activities; Clip ‘n Climb, Pier Cave, HighLine, Leap of Faith and Vertical Slide. All this for £29 per person. Upgrade your Clip ‘n Climb session and try a PierZip ride too, for only £15 in the summer season.”

RockReef opening times are extended during the Easter school holidays. Session times start from 10am – 5.30pm in RockReef and the PierZip is open from 11am – 5pm daily

Key West Bar & Grill will open from 10am until 5pm every day, with the kitchen closing at 3pm. 2 for 1 cocktails will be available from 3pm – 5pm daily. There will be an opportunity to win a Family & Friends RockReef ticket by entering the colouring competition. Please ask at the bar for entry forms.

« Back to My BCTC

Mums can zip for free on Mother’s Day!

Mums can zip for free on Mother’s Day!

Bournemouth Pier is home to RockReef’s PierZip and is once again offering the popular free zip wire rides to mums on Mother’s Day. The attraction, which opened back in 2014, has proven to be a ‘must-visit’ destination and activity for locals and visitors to the town.

The PierZip features a 250 metre dual zip wire and thrill-seekers launching from the Zip Tower can race out and “zip surf” over the top of the waves to land on the beach.

Bournemouth Pier Marketing Manager Sarah Hunter advised, “We are hoping that lots of mums will be surprised this year and will be able to enjoy a Mother’s Day treat with a difference!”

One mum can zip for free with every full paying customer on Sunday 31st March. Book your dual PierZip online and use code MUM19 for discount to be applied. Book now

Be in with the chance to win a family ticket to RockReef indoor climbing attraction by uploading a photo of your mum on the zip wire! Just use the hashtag #PierZip when sharing your action shots!

While you’re on the pier why not treat mum to a delicious lunch or afternoon tea at Key West Bar & Grill? You can book a table online at Key West Bar & Grill.

« Back to My BCTC

Seasonal jobs recruitment days on Bournemouth Pier

Bournemouth Pier recruitment events

Key West Bar & Grill on Bournemouth Pier is hosting two seasonal jobs recruitment days on Friday 1st March 4pm – 7pm and Saturday 2nd March 10am – 1pm.

Bournemouth Pier Marketing Manager Sarah Hunter advised, “We’ve got lots of varied opportunities with roles available in RockReef & PierZip, Key West Bar & Grill and retail shops & kiosks. Jobs available include RockReef Instructors, Reception Staff, Cafe Assistants, Kitchen Staff, Bar & Waiting Staff, and Retail Sales Assistants. You can find out more about the jobs available on our jobs pages at”

Continuing Sarah said, “We’re looking for enthusiastic, reliable staff to work on the pier during the peak summer season. Full training and uniforms will be provided. Just bring along your CV to one of the recruitment days and speak to a hiring manager! If you can’t make either of the recruitment days please do email your CV and cover letter to

« Back to My BCTC

Half term February fun at RockReef on Bournemouth Pier!

Half term fun at RockReef on Bournemouth Pier

Half term week, 18th – 22nd February, will see Bournemouth Pier welcoming lots of families and young people to RockReef indoor climbing activity attraction. The popular venue is based on adventure sports and features 28 Clip ‘n Climb fun indoor climbing walls. There’s also a Vertical Drop Slide, a Leap of Faith Challenge, the HighLine ropes obstacle course and the Pier Cave which is a 65-linear metre indoor caving experience.

Marketing Manager Sarah Hunter enthused, “We provide a brilliant choice of fun and challenging climbing activities. See if you can beat your friends on the speed wall or why not test your courage by trying the HighLine obstacle course blindfolded!”

PierZip, the world’s first pier to shore zipwire, will be reopening on Saturday 16 February after maintenance work. Locals and visitors will once more be able to experience the thrilling ride across the waves to the beach! Rides can be booked in advance online at

Capture yourself enjoying any of your half term fun at RockReef, tag your photos with #RockReef or #PierZip and share on social media for a chance to win a RockReef dual Pierzip ticket!

« Back to My BCTC

New American-influenced menu launched at Key West Bar & Grill on Bournemouth Pier!

New American-influenced menu launched at Key West Bar & Grill on Bournemouth Pier!

Key West Bar & Grill on Bournemouth Pier has launched an exciting new American- influenced menu which is going down a storm in the winter weeks!

Key West’s General Manager advised, “We are super proud of our new menu which we put a lot of thought in to before launching. I’ve previously worked in Florida and was keen that the new menu offered similar styles of dishes to those that are actually served in Key West restaurants and reflect the Floridian influences.

“Proving particularly popular are the Coconut & Chilli Crab Cakes, home-made, of course, on site on the Pier. This is an iconic Florida dish which we offer with a slightly modern twist of a fresh mango salsa on the side.

“Treat yourselves to Buffalo Chicken Tenders, served with celery sticks and home-made blue cheese sauce, or perhaps pan-fried Garlic & Lime Tiger Prawns. Fancy a mix of sweet & savoury, then you’ll love the Maple Chicken Canadian stack – chargrilled chicken breast topped with crispy bacon, creamy brie and then grilled with maple syrup. Our cocktail drinks menu includes classic American drinks such as the Mojito, Mai Tai and Alabama Slammer.”

The popular ‘end of the pier’ restaurant has kept old favourites such as cod & chips, Key West’s fish platter and pizzas. He concluded, “Key West is all things to all people. For some it’s the place to enjoy a delicious breakfast, for others it’s the perfect day time or early evening dining venue.

“The extensive menu is proving hugely popular and is ensuring that Key West is a popular beach-side dining option, not just with holiday makers but locals too. Amongst other items, the menu also includes baked baguettes, jacket potatoes and a range of childrens’ meals.” Diners can pre-book to ensure that their table is guaranteed for their visit. Full menu options and opening hours can be viewed on the web site

« Back to My BCTC

It’s ‘Nutty November’ on Bournemouth Pier – Half Price Offers for locals on the Zip Wire, at RockReef & at Key West Bar & Grill!

It has officially been declared ‘Nutty November’ on Bournemouth Pier as spectacular half price offers have been introduced to help locals beat the winter blues! The offer is running from Wednesday 1st November to Thursday 30th November.  Zip Wire flights will be available from as little as £6.50 and RockReef Indoor activities start at just £2.50!

Local residents living within the BH, SP, SO, DT & PO postcode areas will be able to take up these fantastic offers by using the code ‘LOCALSNOV17’ when booking online, over the phone or in person.  Upon arrival, visitors using the offer will be asked to produce a utility bill or driving license as proof of address.

The Nutty November offers can be enjoyed too at Key West Bar & Grill on Bournemouth Pier throughout November –  There will be 2 for 1’s on all main courses, burgers, salads and breakfasts, providing the perfect way to re-energise following your action packed visit to the Pier!

One proof of address allows entry for up to 4 people.  This offer excludes RockStars after school club, birthday parties and group booking rates. See website for terms & conditions and to book

« Back to My BCTC

RockReef on Bournemouth Pier develops new Drop ‘N’ Go Sessions

RockReef Indoor Climbing activity attraction on Bournemouth Pier is launching a new ‘Drop ‘n’ Go’ session whereby parents can drop their children off and leave them for up to 2 hours. The first session launches on Saturday 21st October and subsequent sessions will be every Saturday thereafter.

Marketing Manager Sarah Hunter advised, “The new sessions will allow parents to drop off their children with the team of fully trained & DBS checked instructors. To make it extra easy for parents, our meeting point is outside Hot Rocks at Pier Approach from between 9:30 – 9:50am with collection from 11:45am – 12:15pm at the same location so no parking is needed.”

Sarah continued, “The session is available to children age 4 upwards. Booking in advance is essential. A session will cost £15 and includes up to 1 ½ hours climbing and unlimited squash.  We’re anticipating that in the run up to Christmas this will provide the perfect shopping opportunities for parents and will prove extremely popular!”

With 25 unique Clip ‘n’ Climb walls and the ‘Stairway to Heaven’ climbing challenge, RockReef indoor activity attraction provides endless amounts of fun for participants, whilst pushing and testing their agility, confidence, climbing and problem- solving skills.  Each wall creates a different challenge – whether it be testing speed, deciding on the quickest or hardest route to navigate or where to distribute one’s body weight.


« Back to My BCTC