Member News & Events



New2Business Networking – November

A Networking Group for New Businesses and Trainees

The New2Business networking group is for new business owners and trainees of larger businesses – who are new to the networking scene.

Networking is an essential part of any growing business and is a valuable business tool when utilised effectively, but many find the prospect just too daunting when they are first starting out.

At each event we hear from a local business person who can provide their words of wisdom on a given subject. There will also be a small number of people at each event who have started their own successful businesses or are established professionals so that they can offer their support and advice to help your business to grow and thrive.

Please note that access to our car park is via the rear of the Hotel in Grove Road. Please use BH1 3AU for SatNav directions.
We have around 100 free parking spaces however, should our car park be full alternative Pay & Display parking is available on both the East Cliff and Gervis Road or in the Council operated car parks at The Pier or at the top of St Peters Road.

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One of Bournemouth’s last family hotels welcomes three new managers

Bournemouth’s multi award-winning Marsham Court Hotel is celebrating 30 years of continuous ownership and three new guest managers.

One of the popular coastal resort’s last remaining, family run hotels, the Marsham Court was bought by the late Jennie Deavin and her first husband Chris Dixon-Box in 1987 and is now run by their three children.

Managing director Rosie Wallace, said: “We have welcomed over a million guests since we took over the hotel and one of the main reasons why the Marsham Court continues to thrive as an independent, family run hotel in an increasingly chain-led market is its dedication to customer service and the right customer facing staff. Our three newest staff members will only go to strengthen that offering.”

New head housekeeper Jill Armstrong joins the Marsham Court from its sister hotel the Ramada Encore, where, during the last eight years she has built a reputation for excellence in housekeeping.

New head receptionist Peter Farkas came to Britain from his native Hungary to learn English just two years ago, but has mastered the language and risen quickly through the ranks of junior hospitality roles to management positions.

Lisandra – known as Lisa – Correia, is the hotel’s new revenue and reservations manager.

Lisa gained a master’s degree in her native Portugal and joined Bournemouth’s Cumberland Hotel in Bournemouth in May 2013 and the Quantum Group in 2014.

Rosie said: “ “Lisa has a wealth of expertise in reservations and some very exciting ideas on how to improve our customer service even further.”

The Marsham Court won Large Hotel of the Year at the Bournemouth Tourism Awards 2016 and is a finalist in the upcoming Large Hotel of the Year award at the Dorset Tourism Awards 2017 and both the Family Business and Business Leader awards at the Dorset Business Awards.

The hotel also won the Business Engagement with Education award at the Dorset Business Awards 2016. Plus Silver in the Dorset Tourism Awards Venue and Business Tourism category in 2015. And Rosie Wallace was named Unsung Hero at the Bournemouth Tourism Awards 2017, for her dedication in championing the success of Bournemouth’s hospitality industry.

Lisa Correia said: “The Marsham Court is an iconic hotel in Bournemouth and along with Jill and Peter I hope to contribute to its success, while learning from Rosie and her resourceful and experienced team.”

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BAPTA 2018 “Best Retail Experience” Award Category Launch

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New2Business Networking – October

A Networking Group for New Businesses and Trainees

The New2Business networking group is for new business owners and trainees of larger businesses – who are new to the networking scene.

Networking is an essential part of any growing business and is a valuable business tool when utilised effectively, but many find the prospect just too daunting when they are first starting out.

At each event we hear from a local business person who can provide their words of wisdom on a given subject. There will also be a small number of people at each event who have started their own successful businesses or are established professionals so that they can offer their support and advice to help your business to grow and thrive.

Please note that access to our car park is via the rear of the Hotel in Grove Road. Please use BH1 3AU for SatNav directions.
We have around 100 free parking spaces however, should our car park be full alternative Pay & Display parking is available on both the East Cliff and Gervis Road or in the Council operated car parks at The Pier or at the top of St Peters Road.

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Marsham Court Hotel marks 30 years as family business

One of Bournemouth’s last remaining family-run hotels has marked 30 years in business, with its late owner still ‘calling the shots’.

STILL CALLING THE SHOTS: The late Jennie Deavin (seated) specified all aspects of her hotel’s 30th anniversary party with her children before she passed away

More than 160 family members, hotel guests, staff and suppliers attended the celebrations at the Marsham Court Hotel in Russell-Cotes Road, enjoying a three-course meal, music and entertainment.

The 87-bedroom hotel has welcomed over a million guests through its doors since it was taken over by the late Jennie Deavin in October 1987, with her previous husband Chris Dixon-Box.

They faced a challenging start – within days of ownership the Great Storm ripped through southern England and damaged the hotel’s roof.

Jennie (pictured with her children) remarried in 1991 to husband Hugh and in 1997 they took over the hotel solely.

Jennie went on to become one of Bournemouth’s longest-serving hoteliers and saw the Marsham Court win the Bournemouth Hotel of the Year award in 2016, before sadly passing away earlier this year at the age of 68 following a five-year battle with cancer.

Her daughter Rosie Wallace, the managing director of the hotel, revealed that her mum had specified every detail of the 30th anniversary celebrations before she died.

A rowing boat filled with Jennie’s favourite flowers has also been placed at the front of the hotel, as Jennie had wished and the evening’s programme featured a photograph of Jennie and her husband Hugh dancing at the hotel.

 

Jennie’s sons Russell and James Dixon Box, who are both directors of the hotel and its sister hotel, the Ramada Encore, thanked the guests for their support over the years.

Russell said: “Our success is of course down to our mum, but it is also due to the dedication and loyalty of our staff, our patrons and our friends and we thank you all dearly for that.”

He also hinted of “exciting news” for the family business in 2018.

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Hotels raise £3590 with giant ‘net a duck’ party

People flocked to Bournemouth’s [cumberlandhotel.oceana-collection.com/]Cumberland Hotel on Sunday (September 17) to see 800 rubber ducks floating in its outdoor pool.

The ducks – and visitors – were there for a charity ‘Net a Duck’ event with a difference.

Each of the ducks was numbered and scooped its winner a prize, ranging from tickets to an attraction, to a top hotel stay.

And by the time the last duck had been captured, £3590 had been raised for Macmillan Caring Locally and the Bournemouth Hospital Charity.

The Cumberland teamed up with its close neighbour the Marsham Court Hotel to stage the wacky event.

Rosie Wallace, manager of the Marsham Court, said: “When Kevin Wood from the Cumberland first came up with the idea for this I thought it was totally mad and never dreamed it would be such a success.

“But between 3pm-6pm we had around 1000 visitors turn up to net a duck, enjoy a free disco, barbecue and other entertainment and basically help two, great local causes.”

Rosie continued: “Our huge thanks go to everyone who came and the dozens of local businesses including hotels, restaurants, attractions, shops, catering firms and food businesses, which donated £35,000 of prizes. We could not have done it without them.”

It cost £5 to net a duck and each one represented a prize worth at least £5.

Natasha Granville, 49, was thrilled to find her little yellow friend had won her a night’s stay at the Ocean Beach Hotel worth £99.

She said: “It’s a really wonderful idea and such great fun, no matter how old you are.

“It’s also great to know that all the money is going to two local charities.”

The afternoon event also featured entertainment provided free by the Gem Roadshow, Ultimate Disco, First Position Dance School and Sam Horton Music.

Kevin Wood, MD of Oceana Group, incorporating The Cumberland, said: “We’re bowled over by how well it went and are already planning our next poolside charity event for the spring. So watch this space.”

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New2Business Networking – September

A Networking Group for New Businesses and Trainees

The New2Business networking group is for new business owners and trainees of larger businesses – who are new to the networking scene.

Networking is an essential part of any growing business and is a valuable business tool when utilised effectively, but many find the prospect just too daunting when they are first starting out.

At each event we hear from a local business person who can provide their words of wisdom on a given subject. There will also be a small number of people at each event who have started their own successful businesses or are established professionals so that they can offer their support and advice to help your business to grow and thrive.

Please note that access to our car park is via the rear of the Hotel in Grove Road. Please use BH1 3AU for SatNav directions.
We have around 100 free parking spaces however, should our car park be full alternative Pay & Display parking is available on both the East Cliff and Gervis Road or in the Council operated car parks at The Pier or at the top of St Peters Road.

« Back to My BCTC

New restaurant manager is taking the job in his stride

Bournemouth’s award winning Marsham Court Hotel has a new restaurant manager.

The hotel, in Russell-Cotes Road, has been family run for 29 years and was named Large Hotel of the Year at the Bournemouth Tourism Awards 2016.

Peter Stafford’s new role sees him overseeing the running of the 87-bedroom hotel’s silver service restaurant.

He said: “I love meeting all sorts of people. I like to chat and make them feel welcome and most of all I like to make sure they enjoy great food, so the Marsham Court is the ideal place for me to be.”

Peter is the former assistant restaurant manager at Bournemouth’s House of Fraser store restaurant, where he received an impressive nine customer service awards.

He continued: “Like House of Fraser, the Marsham Court has a great number of repeat customers who know the hotel and its staff inside and out and expect the best service, so I’ve already had to explain who I am and where I’m from a fair few times!”

Peter, 43, and originally from Gravesend in Kent, came to Bournemouth as a day tripper when he was 21 – and never left.

He trained as a chef, working at the Bournemouth Marriott and the town’s former Woodcroft Tower Hotel, before moving into restaurant management.

He is married with a four-year-old son.

He added: “As you would expect from such a well-established family hotel, the Marsham Court’s restaurant runs like clockwork. However, I have already implemented a new pre-ordering system for large dining groups which is working well, and I’m also looking forward to tweaking other areas to make the service even better.”

Rosie Wallace, Managing Director of the Marsham Court said: “As soon as I met Peter I knew I wanted him for the job.

“We have a hugely diverse clientele who require a friendly, personal and highly competent restaurant manager – Peter is all that and more and I am confident his ideas will also help to drive the business forward.”

For media information please contact Debbie Granville at Deep South Media on: 07884 657782 or email: debbie.granville@deepsouthmedia.co.uk

 

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New2Business Networking – July

A Networking Group for New Businesses and Trainees

The New2Business networking group is for new business owners and trainees of larger businesses – who are new to the networking scene.

Networking is an essential part of any growing business and is a valuable business tool when utilised effectively, but many find the prospect just too daunting when they are first starting out.

At each event we hear from a local business person who can provide their words of wisdom on a given subject. There will also be a small number of people at each event who have started their own successful businesses or are established professionals so that they can offer their support and advice to help your business to grow and thrive.

Please note that access to our car park is via the rear of the Hotel in Grove Road. Please use BH1 3AU for SatNav directions.
We have around 100 free parking spaces however, should our car park be full alternative Pay & Display parking is available on both the East Cliff and Gervis Road or in the Council operated car parks at The Pier or at the top of St Peters Road.

« Back to My BCTC
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